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Transactions & Payments

The Transactions and Payments section allows you to view transaction and payment records for the linked client. The tabs and features available to you depend on two factors — whether View Transactions permission has been granted to you, and whether the linked client has Client Reimbursements enabled.

Permission Required: If View Transactions has not been granted, transaction and payment areas will be hidden or access will be denied.

Transaction & Payments Access

What Is Available

The exact tabs displayed depend on the linked client's account configuration:

TabWhen It Appears
PaymentsAvailable when View Transactions permission is granted
TransactionsAvailable when the linked client is Self Managed and Client Reimbursements is enabled

Payments

The Payments tab displays all transaction and payment records for the linked client.

Status Filters

Use the status filter tabs to view transactions by their current stage:

StatusMeaning
SubmittedTransaction has been submitted and is awaiting review
ApprovedTransaction has been reviewed and approved for payment
RejectedTransaction has been rejected and may require correction
PaidTransaction has been fully processed and payment has been made

View Transaction

Click View Transaction on any record to open the full transaction details, including line items, current status, and the original uploaded document if available.

No Permission

If View Transactions has not been granted by the primary client, the transaction and payment areas will remain hidden or display an access denied message. Contact the primary client to request permission if access is required.